Our service should work for you.
Everyone communicates, processes information, manages tasks and experiences barriers differently. We adapt how we communicate and deliver our services around your individual needs.
Clear adjustments for different needs
You may relate to one page, several pages or none of them. Use these guides to see practical examples of how we can adapt our services.
Access to Work
Help with applications, form filling, evidence, reconsiderations, claims, outstanding payments and renewals.
Explore Access to WorkADHD
Clear priorities, helpful reminders, flexible communication and practical support to keep ideas and projects moving.
Explore ADHD SupportDyslexia Support
Plain English, visual explanations, read-aloud options and alternatives to long or complicated written documents.
Explore Dyslexia SupportAnxiety and Mental Health
One main contact, friendly reminders, flexible meetings and manageable next steps without unnecessary pressure.
Explore Mental Health SupportMobility and Fatigue
Remote meetings, shorter sessions, flexible timing and practical help that reduces unnecessary travel and administration.
Explore Mobility SupportDeafness and Hearing Loss
Written communication, captions, meeting chat, interpreters and alternatives to telephone-only processes.
Explore Hearing SupportBlindness and Low Vision
Screen-reader-friendly information, accessible documents, verbal explanations and suitable alternative formats.
Explore Vision SupportLearning Disabilities
Clear explanations, additional time, supported decisions and practical help working through forms, information and tasks.
Explore Learning Disability SupportYou do not need to fit into a category.
You may have a diagnosis, several conditions, no formal diagnosis or simply know that certain ways of working are easier for you.
You do not need to disclose more medical information than is necessary. Tell us which parts of communication, meetings, information or decision-making create barriers.
Your preferences could include:
The benefit of a team, without being passed around.
You may use several Another Brilliant Idea services, with different specialists working behind the scenes.
Where possible, we give you one main point of contact. That person understands the overall project, keeps track of your preferences and communicates with the wider team.
Accessibility is not a separate product
You In Mind affects how we communicate, plan and deliver all the services you receive from us.
Explain an idea through a conversation, notes, photographs, sketches, captions or another suitable method.
Break company formation, systems and decisions into clearly explained stages.
Discuss visual choices through descriptions, examples, accessible documents and verbal walkthroughs.
Present figures, deadlines and financial information clearly in an agreed format.
Work through questions together and help gather, organise and present the required information.
Explain proofs, layouts, quantities and delivery options without relying only on visual documents.
Explain technical options in plain language and confirm decisions and next steps clearly.
Record useful adjustments and continue using them as your business and needs develop.
Simple, practical and individual
Adjustments should make the service easier, not create another complicated process.
Tell us
Explain what you are trying to achieve and which parts of the process may create difficulties.
Agree
We discuss practical communication methods and reasonable adjustments that may help.
Record
With your permission, useful preferences can be recorded so you do not need to keep repeating them.
Adapt
We review the approach as the work develops and make reasonable changes when something is not working.
The same prices. A service designed around people.
Clients who need reasonable adjustments remain valued paying clients.
We are a business and do not provide our work for free. However, reasonable adjustments, accessible communication, flexibility and proactive support are part of providing a thoughtful professional service.
Could Access to Work help fund your support?
Access to Work may provide funding for approved practical support, assistive technology, communication assistance, support workers, specialist equipment or other help connected to employment or self-employment.
Tell us what helps you work at your best.
You do not need to arrive with a formal list of adjustments. Start by telling us what you are trying to achieve and which parts of the process you find difficult. We will listen and discuss practical ways our service can adapt.